Precise testing in
the palm of your hand
Accurate test results are essential to understanding
your customers’ water problems.
The old adage, “A carpenter is only as good as his tools,” certainly holds true for water treatment professionals. Without the proper equipment, diagnosing a customer’s water problems would be impossible. Armed with handheld devices and the appropriate knowledge, a dealer can confidently inform a prospective customer about their water quality. Today’s digital handhelds offer quick, accurate test results at the touch of a button without the bulk of large analog meters. There are hundreds on the market — colorimeters, pH testers, TDS meters, turbidity meters, the list goes on and on. So what features make a handheld worth owning?
Versatility
For Rob Samborn, director of sales and marketing at HM Digital, versatility in handhelds is essential. “Many of the instrument manufacturers are packing more and more features into smaller and nicer designs,” Samborn says. “Some meters are combination meters that can test for multiple parameters.” Devices that perform multiple tasks not only will save you time, but money as well. “The price per test is very competitive,” says Ivars Jaunakais, president of Industrial Test Systems. “Our customers like the fact that all tests use the same test procedure, and the meter stores in memory all the test results.” Dan Robinson, North American sales manager for Myron L Company, warns that quality may suffer when too many features are added to a device. “Instrument selection is a very impor- tant process, and too often the decision is made without looking at the big picture,” Robinson says. “There are few ‘one meter fits all applications’ options available.”
Accuracy and consistency
Inaccurate test results may spell the end for an otherwise successful sales call. However, accurate readings are useless if a handheld cannot produce them consis- tently. “Consistent results are critical to process improvement. Without a device that can repeat results for a given sample, the user is forced to question the process,” says Robinson. “When the customer sees inconsistent results, they often believe the whole test is ‘smoke and mirrors,’” Robinson adds. An accurate and consistent handheld can
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